At present, SpaceN does not charge any cancellation fee for transactions that are cancelled prior to the date for which the booking is made. However, no cancellation is allowed on the date of the booking and no refund likewise is available for no-show or for delay in availing the services provided by the merchant.
Refund for cancellation shall be equivalent to the amount received in Indian rupees. Refund shall only be made in Indian rupees and through the same payment facility used for at the time of booking like NEFT / RTGS or any other online banking / electronic funds transfer system approved by reserve bank India (RBI).
No cancellation charges are levied by SpaceN or the merchants at this time, but do hold the right to impose charges at any time in future. Even in cases where cancellations are done within the stipulated time, SpaceN reserves the right to withhold the booking amount and deny refund if such bookings were made for fraudulent reasons, including, but not restricted to intentions such as intentional blocking of inventory to deny bookings to others, booking without any real purpose of using the space, or for such other reasons as to deny the merchant and SpaceN from carrying out their business..
All refunds shall be processed to the same account it was received from and shall be done within 5 working days from the date following the date of cancellation of the booking.
Refund for cancelled bookings shall be conditional and shall be with recourse available to SpaceN in case of any misuse by you.
SpaceN reserves the right to impose limits on the number of transactions or transaction price which SpaceN may receive from on an individual valid credit/debit/ cash card / valid bank account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by reserve bank of India to provide enabling support facility for collection and remittance of payment or by an individual buyer during any time period, and reserves the right to refuse to process transactions exceeding such limit.
SpaceN reserves the right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with SpaceN or breach/violation of any law or any charges imposed by issuing bank or breach of any policy.
SpaceN may initiate any such action as it may deem fit to protect the interest of the merchant or of such other intermediary, if its suspects the transactions to be suspicious or fraudulent and may report and involve such government agencies as needed.
In the event of multiple payments being made against the same transaction, SpaceN shall refund the excess payment within 5 working days of such a mistake being brought to their notice by you and being confirmed by the third party payment gateway provider and the bank.
To request a refund please send email to firstname.lastname@example.org